Last Updated: 08.01.2026

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This Cookie Policy explains what cookies are, how we use them on our website (urbanhealthexeter.co.uk), and how you can manage your preferences.

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1. What Are Cookies?

Cookies are small text files that are downloaded to your device (computer, tablet, or mobile) when you visit a website. They allow the website to recognise your device and store some information about your preferences or past actions.

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2. How We Use Cookies

At Urban Health, we use cookies to improve your experience while you navigate our website. We generally use the following types of cookies:

• Strictly Necessary Cookies: These are essential for the website to function properly. Without these, certain features (like secure areas or booking forms) may not work.

• Performance & Analytics Cookies: These help us understand how visitors use our site (e.g., which pages are most popular or if visitors get error messages). This data is aggregated and anonymous; it does not identify you personally. We typically use tools like Google Analytics for this purpose.

• Functionality Cookies: These allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features.

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3. Third-Party Cookies

In some cases, we may use trusted third-party services. For example, if we embed content from social media platforms, or use a third-party booking system for appointments, these providers may set their own cookies. We do not control these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.

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4. Managing Your Cookies

You have the right to accept or reject cookies.

• Cookie Banner: When you first visit our site, you will see a banner allowing you to manage your consent preferences.

• Browser Settings: You can also control cookies through your web browser settings. Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can obtain up-to-date information about blocking and deleting cookies via these links:

  • Chrome

  • Firefox

  • Safari

  • Edge

Please note that blocking all cookies may have a negative impact on the usability of many websites, including this one.

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5. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology or legislation. Any changes will be posted on this page with an updated revision date.

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6. Contact Us

If you have any questions about our use of cookies, please contact Jen at:

• Email: hello@urbanhealthexeter.co.uk

• Address: Urban Health,17 Barnfield Road, Exeter UK EX1 1RR